Followmont Transport

Training Solutions for Followmont Transport’s Skilled Workforce Needs

Obstacle: Followmont Transport, one of Australia’s leading transport and logistics companies, prides itself on delivering reliable, efficient services across Queensland and Northern New South Wales. With an extensive fleet and an ambitious commitment to safety and operational excellence, Followmont recognised the need to upskill its workforce to meet industry standards and operational demands.

Major Training Group partnered with Followmont to provide specialised training that aligned with the company’s high standards for safety, efficiency and fleet management. This collaboration included training for key competencies such as heavy vehicle operation, safety protocols, supply chain operations and forklift certification, ensuring Followmont’s team was equipped with the skills needed to maintain their standards of service and compliance.

Challenges in Delivering Tailored Training Services Delivering training for a large-scale transport provider like Followmont presented unique challenges. First, the logistics of coordinating training across multiple locations while ensuring minimal disruption to Followmont’s daily operations required careful planning. Additionally, Followmont’s diverse workforce, spread across both metropolitan and remote sites, required flexible training options to accommodate different schedules and site-specific needs.

Solution: Given Followmont’s commitment to safety and compliance, Major Training had to ensure that the training programs not only met but exceeded regulatory requirements, aligning seamlessly with Followmont’s operational standards. The challenge lay in customising training to be both practical and accessible to a workforce with varying levels of experience and technical knowledge.

Training Program Delivery In response to these challenges, Major Training developed a comprehensive and flexible training plan. Trainers worked closely with Followmont’s management to coordinate onsite and remote training sessions, minimizing any impact on Followmont’s operations.

The program focused on the following areas:

Heavy Vehicle Licensing: Practical, hands-on training sessions to help Followmont’s drivers obtain or upgrade their heavy vehicle licenses, ensuring all operators were qualified to handle various fleet vehicles safely and efficiently.

Forklift Certification: Safety-focused training to certify operators on forklift use, emphasizing operational safety and efficiency in handling goods within Followmont’s warehousing environments.

Safety and Compliance Workshops: Customised workshops covering critical safety protocols, regulatory compliance, and incident response, fostering a strong culture of safety awareness across Followmont’s workforce.

Ongoing Support and Refresher Training: Recognising the importance of continuous skill development, Major Training implemented refresher courses to ensure ongoing compliance and to keep Followmont’s team updated on best practices in transport safety and fleet operations.

The training delivery was structured around Followmont’s operational needs, with flexible scheduling options and experienced trainers who understood the industry’s demands.

Outcomes: Major Training empowered Followmont’s workforce with the skills and certifications needed to maintain safe, efficient and compliant operations. Followmont experienced reduced incident rates, enhanced operational efficiency and improved employee confidence in managing heavy vehicles and equipment.

The success of this partnership underscored Major Training’s ability to provide tailored, impactful training solutions that meet the unique needs of large-scale logistics providers. By ensuring Followmont’s team was skilled, certified and safety-conscious, Major Training contributed to the company’s ongoing commitment to excellence in the transport industry.