Verification of Competency

What is a VOC?

And how can it help your business?

A Verification of Competency (VOC) is a method of assessment that assists employers to meet WHS requirements and ensure staff are still competent to operate equipment or perform a task.
National WHS harmonisation laws, effective January 2012, bring greater importance to employers due diligence and obligation to ensure an individual has “current skills”.
Assessing for Verification of Competency enables businesses to confirm that their employees are still current in their skills and using the equipment. It is commonly used in many industries for pre-employment checks, contractual arrangements or site requirements.

  • Employers require evidence that your skills are current, which is validated through the VOC process.
  • Some Insurance requirements in many organisations require a “refresher course” for various units of competency such as Elevated Work Platform.
  • These units do not have an expiry date, but the quest for currency relates to meeting these insurance requirements ( Doesn’t extend to high-risk licences as these expire every 5 years)

Working with industry-leading clients, Major developed a formal process that allows for flexibility to meet client needs whilst maintaining a high standard of assessment. Assessors are industry experts holding all relevant qualifications combined with years of experience.

Benefits for your business

  1. Meeting WHS Requirements: A Verification of Competency (VOC) serves as a robust method to ensure compliance with Workplace Health and Safety (WHS) regulations. By verifying that staff are competent to operate equipment or perform specific tasks, businesses can maintain a safer work environment and fulfill their duty of care obligations.
  2. Demonstrating Compliance with WHS Harmonisation Laws: With the implementation of National WHS harmonisation laws since January 2012, employers are tasked with ensuring their workforce possesses "current skills." A VOC assessment provides a tangible means to fulfill this requirement, showcasing due diligence and organisational commitment to safety.
  3. Confirming Current Skills: Assessing for Verification of Competency enables businesses to verify that their employees' skills remain up-to-date and aligned with the equipment they operate. This confirmation is crucial for various scenarios, including pre-employment checks, contractual obligations, and adherence to site-specific requirements.
  4. Meeting Insurance Requirements: Many organisations have insurance stipulations that necessitate "refresher courses" for specific units of competency, such as Elevated Work Platforms. While these units don't have explicit expiry dates, maintaining currency is crucial to fulfill insurance prerequisites. A VOC process ensures that employees' skills remain current, meeting these insurance demands and minimising potential coverage gaps.

How it works

The VOC Process

To undertake a VOC participants must provide their relevant licence or Statement of Attainment prior to VOCs being conducted. This along with relevant work documents or logbooks will give a guide to what skill level they should hold.

If students cannot provide their relevant licence or Statement of Attainment Major can not undertake a VOC, however, can offer full training and assessment (See table or options)

Please note VOC’s are non-accredited & students receive a Statement of Attendance only.

  1. Does your organisation require an updated Statement of Attainment or an internal VOC?
  2. Which version of this unit do you currently hold?
  3. If the unit has changed, did you want to be trained and assessed in the most recent unit of competency?

Assessments can take place on the job or at a Major facility to limit the impact to productivity onsite. Our assessments include knowledge testing and demonstration of skills.

The client – (individual or employer) would be advised of any additional/gap training required before any further assessment could be conducted.

Each assessment takes will vary in duration and will depend on the type of plant and/or requirement of employer/site.

VOC OUtcomes

The participant does not hold a unit of competency Full training and assessment or experienced operator course provided relevant experience given Statement of Attainment with the outcome ‘Competent’ (Accredited)
The participant holds a Unit of Competency and only requires an internal VOC. Participants must provide their relevant licence or Statement of Attainment prior to VOCs being conducted. This along with relevant work documents or logbooks will give a guide to what level of competence they should hold. Existing VOC format training. Statement of Attendance only. (Non-accredited)
The participant holds an old version of the unit of competency. Full training and assessment or experienced operator. Statement of Attainment with the outcome ‘Competent’ (Accredited)

Our Clients

At Major Training Group, we've had the privilege of working with a wide range of clients from diverse industries and locations. Our clients include businesses of all sizes, government organisations, and individuals seeking vocational education and training to enhance their skills and knowledge.

We're here to create a program that's just right for you, meeting your specific needs. Major prides itself on collaboration for Industry in Priority Skills Trade Education.

Our focus has always been on building strong, long-lasting relationships with our clients, helping them achieve their training and career goals.

Our Clients
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Unlock Your success with Major Training Group

At Major Training Group, we understand that training needs can range from simple to complex. That's why we pride ourselves on our ability to think outside the box and develop tailored solutions to meet your specific requirements. Our dedicated team is ready to engage in a meaningful discussion about your training needs and how we can assist you in achieving your goals. Call us today at 1300 790 822 to kickstart your journey towards success.


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