How to Become an NDIS Provider

If you have a natural compassion for peoples well being and quality of life, then individual support can be the ideal career choice for you.

With three main avenues of individual support being aged care, disability support and personal care, the possibilities are endless with career progression and the individuals you can assist along the way.

Once you have completed your nationally recognised Certificate III in Individual Support (CHC33015) with us, it is worthwhile gaining accreditation as a National Disability Insurance Scheme (NDIS) provider. This will add an elevated level of job security and accolade to your services and possibly open up more doors to job opportunities by connecting and delivering supports to a wide range of participants, including those with NDIA-managed funding.

The NDIS was rolled out in Australia in 2020 and provides support for people with disabilities by linking them with services in their community. Becoming affiliated and registered as an NDIS provider can provide an extra layer of support to your business with on-going access to supplementary training and professional development.

Becoming an NDIS provider involves several steps to ensure that you meet the necessary requirements and standards set by the NDIS.

Here are the general steps to become an NDIS provider in Australia.

Understand The NDIS:

Familiarise yourself with the National Disability Insurance Scheme (NDIS) and its objectives. You should have a good understanding of how the NDIS works, the services it provides, and the principles it follows. Visit the NDIS website for more information HERE.


Ensure that your organisation or business is eligible to become an NDIS provider. Typically, eligible entities include registered companies, sole traders, partnerships and incorporated associations.

Business Registration:

If you are not already a registered business, you’ll need to register your business with the Australian Business Register (ABR) and obtain an Australian Business Number (ABN). You may also need to register for the Goods and Services Tax (GST) if your annual turnover exceeds the threshold.

Quality and Safeguarding Compliance:

NDIS providers must comply with quality and safeguarding requirements. This includes adherence to the NDIS Code of Conduct and the NDIS Practice Standards. Familiarise yourself with these standards and ensure your organisation can meet them.

Complete an Application:

Submit an application to become an NDIS provider. This involves providing information about your organisation, the services you intend to offer, and your ability to meet the NDIS quality and safeguarding requirements. You can apply through the NDIS Commission’s Online Portal.

Worker Screening:

Ensure that all relevant staff undergo appropriate background checks and clearances. The NDIS requires providers to have a rigorous worker screening process in place.


Obtain the necessary insurance coverage, including professional indemnity and public liability insurance, as required by the NDIS.

Prepare for Audits:

Be prepared for audits conducted by the NDIS Commission to ensure ongoing compliance with quality and safeguarding standards. An initial audit may be requested by the NDIS to gain approval upon application.

Receiving Your Application Outcome:

For successful applicants: you will receive a certificate of registration outlining the services or supports you are registered to provide, the period of registration, and any conditions you must follow to keep your registration.  You should also review your worker screening requirements at this stage.

For unsuccessful applicants: you will be notified of the decision in writing.  If you disagree with the decision, you may contact the NDIS Commission to request a review within three months of the decision. If your application is still unsuccessful following the review, you may seek a further review by the Administrative Appeals Tribunal.

It’s important to note that the requirements and processes may change over time, so it’s advisable to check with the NDIS Commission or relevant authorities for the most up-to-date information. Additionally, consider seeking professional advice or consulting with organisations that specialise in supporting NDIS providers for guidance tailored to your specific situation.

If making an impact on people’s lives and becoming an individual support worker interests you, call one of our helpful study advisors today on 1300 790 822.

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