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Kinetic, a core player in public transport services, sought a training provider to develop a bespoke program that would align with their internal standards and bolster their onboarding and upskilling efforts. With a vision to streamline new talent integration and support diversity within the workforce, Kinetic partnered with Major Training Group to implement a tailored program focused on both skill development and inclusion. Through the introduction of the Certificate III in Driving Operations, alongside our specialised Car2Bus initiative, Kinetic was able to achieve substantial progress in both workforce readiness and diversity.
Obstacle: Kinetic required a training solution that seamlessly aligned with their unique onboarding protocols, ensuring that new hires could immediately integrate into their operational standards and contribute effectively from day one. The program needed to be flexible enough to accommodate various experience levels, providing foundational driving and safety training while reinforcing Kinetic’s operational protocols.
Additionally, Kinetic aimed to strengthen its “Women Up Front” program, a dedicated initiative to encourage more women to enter the bus driving industry. This aspect of the partnership presented the challenge of attracting, upskilling and onboarding female participants into a traditionally male-saturated field. To meet these needs, the training program needed to include tailored components that encouraged inclusivity and equipped new female drivers with industry-leading skills and confidence.
Solution: To address Kinetic’s specific requirements, Major Training crafted a comprehensive training solution that not only enhanced technical driving skills but also supported Kinetic’s commitment to diversity and inclusion:
Certificate III in Driving Operations: This core training program was developed to align with Kinetic’s onboarding processes, incorporating essential skills for commercial driving and seamlessly integrating with their internal protocols. New hires benefited from a curriculum that provided both practical and theoretical knowledge, enabling them to adapt quickly to Kinetic’s high standards of operation.
Car2Bus Program for Upskilling: Major Training introduced its Car2Bus program to Kinetic’s workforce as part of the broader initiative to upskill drivers. This program supported a significant number of participants through the training necessary to transition from car licenses to bus licenses, specifically targeting women through Kinetic’s “Women Up Front” program. This focused approach ensured that female participants received structured, supportive training, empowering them to thrive in the transport industry.
Diversity-Focused Training Components: In addition to driving skills, the program incorporated modules focused on confidence building, handling large vehicles, and Kinetic’s customer service principles. By aligning with Kinetic’s inclusion goals, this aspect of the program reinforced a supportive environment, helping to break down traditional barriers for women in bus driving roles.
Delivered by experienced trainers, each program component was benchmarked to meet industry standards while remaining adaptable to Kinetic’s specific needs. With comprehensive onboarding that included defensive driving, safe vehicle operation and customer service training, the program fostered a strong foundation of both technical and interpersonal skills.
Outcome: The collaboration with Major Training enabled Kinetic to streamline their onboarding process and quickly integrate new hires with essential skills and competencies. Through the Certificate III in Driving Operations, Kinetic achieved a training solution that perfectly matched their internal protocols, setting new hires up for long-term success.
Furthermore, the Car2Bus program made a tangible impact on Kinetic’s “Women Up Front” initiative, driving high participation from women interested in joining the bus driving industry. This program proved instrumental in broadening Kinetic’s workforce diversity, supporting a more inclusive environment that encouraged and empowered women to excel in driving roles.
This successful partnership highlights Major Training’s expertise in delivering customised, impactful training solutions that not only meet operational goals but also support organizational values, such as inclusion and workforce development. Through this collaboration, Kinetic continues to benefit from a skilled, confident, and diverse team aligned with their commitment to excellence in public transportation.
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