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CHC43015

CHC43015 Certificate IV in Ageing Support

Take the next step in your aged care career

Build specialised skills to support older people across residential, home and community-based aged care settings with the CHC43015 Certificate IV in Ageing Support.

This nationally recognised qualification is designed for people working in, or seeking to progress within, the aged care sector. It supports students to develop the skills and knowledge required to provide person-centred care, coordinate services, support independence and wellbeing, and contribute to quality service delivery.

Funded for eligible Queenslanders under Career Boost – General Training Pathway.

Eligible for Funding?
Enquire Now

An aged care support worker in a navy polo shirt smiling warmly while sitting beside an elderly woman looking at vintage black-and-white family photographs at a table.

OVERVIEW

The CHC43015 Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and functions in aged services across residential, home or community-based environments.

This qualification is ideal for aged care workers looking to build confidence, formalise their skills or progress into more senior support roles.

Students will develop skills in individualised service planning, supporting older people with complex needs, dementia care, palliative care, legal and ethical compliance, communication, safety and working with families, carers and support networks.

Workers at this level may take responsibility for their own work outcomes and may demonstrate leadership within defined workplace guidelines.

Course Details

The aged care sector needs skilled, compassionate and capable workers who can support older people with dignity, respect and confidence.

This qualification builds on existing care and support skills and helps students develop the knowledge required to work more independently, contribute to care planning and support quality outcomes for older people.

Students will learn how to support older people’s rights, interests, independence, health and wellbeing while working safely and ethically within an aged care setting.

To achieve this qualification, students must complete 18 units of competency, including 15 core units and 3 elective units. Students must also complete at least 120 hours of work as detailed in the assessment requirements.

Work Placement / Workplace Requirements

Students must complete at least 120 hours of work as part of the qualification requirements. 

Students already working in aged care may be able to use their current workplace to support assessment requirements, where suitable. Students not currently working in the sector may need access to an appropriate aged care, home care or community care environment to complete workplace-based assessment tasks.

Workplace requirements may include access to clients, workplace policies and procedures, supervisor support and relevant documentation.

Information for Employers

Major Training works with aged care employers to support practical, workplace-focused training that aligns with service delivery needs.

The CHC43015 Certificate IV in Ageing Support can help employers:

  • Upskill existing aged care workers.
  • Support staff progression into more senior care roles.
  • Build confidence in person-centred care delivery.
  • Strengthen service planning and client support capability.
  • Support quality, safe and ethical aged care practice.
  • Develop workers who can contribute to team outcomes and workplace consistency.
  • Provide recognised professional development for care staff.

This qualification is well suited to aged care providers looking to build workforce capability across residential, home care and community-based care environments.

What You'll Learn

Providing person-centred support to older people.

Supporting independence, wellbeing, dignity and choice.

Facilitating individualised service planning and delivery.

Supporting people living with dementia.

Implementing interventions for older people at risk.

Coordinating services for older people.

Meeting personal support needs.

Working with families, carers and support networks.

Applying legal and ethical requirements.

Following safe work practices for direct client care.

Recognising healthy body systems.

Supporting people using a palliative approach.

Building professional networks and collaborative partnerships.

Building professional networks and collaborative partnerships.

Entry Requirements

CPCCWHS1001 – Prepare to work safely in the construction industry,” as specified by Safe Work Australia’s model Code of Practice: Construction Work.

Get Funding for Your Course

Students and employers in QLD and NSW are eligible for funded training courses and apprenticeships through state and federal incentives.

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Certificate IV in Ageing Support

This qualification may support progression into roles such as:

Possible Roles

Aged Care Support Worker

Residential Care Worker

Community Care Worker

Personal Care Worker

Senior Personal Care Worker

Home Care Support Worker

Job titles and responsibilities may vary depending on the employer, workplace setting and individual experience.

Delivery options

Find out more about the available delivery options for this course.

Self Paced Study

Self-paced training is suited to individuals who may or may not be employed but whom are looking to undertake study for personal professional development.

Training Locations
No related locations found.
Entry requirements

Completion of: CHC33021 Certificate III in Individual Support (Disability)

OR

Completion of: CHC33015 Certificate III in Individual Support (Disability)

OR

Completion of: CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.

Course Duration

Up to 24 months.

What You'll Pay

Full Cost: Enquire Now

Book Now

Funded Options

Student Support

Study Information

View our comprehensive resource hub and explore more information about payment options, student support, credit transfer/RPL (Recognition of Prior Learning), assessment methods, and the wealth of resources available to enhance your educational journey.

We accept a range of payment options:

  • Credit Card via our secure payment gateway
  • Study Now and Pay Later with up to 12 Months Interest-Free -> Learn More Here
  • AfterPay: Pay in 4 easy installments -> Learn More Here

AfterPayZIP

At Major Training Group, we aim to ensure that everyone gets the most out of their studies and that is why students have access to a range of support options to help them along the way. They include:

  • Additional practical training sessions
  • Extended learning time
  • Alternative training methods and resources
  • Access to our experienced staff for one-on-one training
  • Recognition of previous learning and experience to speed up the process.

Students with prior industry experience may be eligible for RPL. Students may also qualify for credit transfer if they can demonstrate prior qualifications and/or statements of attainment. You can learn more about credit transfer and RPL

We use a variety of assessment methods including;

  • Online
  • Paper
  • Video
  • Q&A
  • Demonstration
  • Short written answers
  • Longer written answers
  • Third-party observation
  • Knowledge skills observation 
  • Employer reports

There are currently no upcoming dates scheduled for this course.

Enquire now to speak with our training team about your options including future course dates, private or onsite delivery, or customised training for your team. Not sure which course is right for you? Call us on 1300 790 822 to chat with a course advisor

Frequently Asked Questions

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Why Our Students choose to study with major

10,000+

Students Each Year

Over 10,000 students complete their training with us every year!

95%

Student Pass Rate

We maintain an impressive 95% pass rate and offer additional support where needed to ensure every student's success.

#1

RTO for flexible delivery options

Our commitment to flexible delivery options allows you to train on your terms.

25+

Years Experience in
Training

Leading the way in real-world training for the Construction, Automotive and Engineering Industries for over 2 decades.

Awesome!! After coming from TAFE the training is so much better.
Awesome!! After coming from TAFE the training is so much better. Smaller classes better and more knowledgeable teachers who care about the students and more flexible learning (being able to do most of the work from home). TAFE felt like it was just there to keep apprentices there for as long as possible (spending 8 hours to do 2 hours of work) but here it’s all based around the student, come in for the morning to to finish up units then go back to work for the rest of the day.

Tom
Would definitely recommend to others
The staff were very friendly, trainer Carl made it very easy to learn what was needed and helped when I was struggling. Crane operator pat was very kind and made it easy to do the lifts. Amazing operator. Would definitely recommend to others and will be coming back to learn other skills. 👍

Seth
Professional Trainers
Great place to get those tickets you've been long after with professional trainers helping you every step of the way.

Steve
easy and professional
So impressed with how easy and professional they made the training process! Would definitely recommend.

Bronte
Really great training company
Really great training company. Very flexible and friendly. I've dealt with a lot of training companies but Major are by far the best.

Cameron

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4.9
Based on 1,620 reviews
Kurt collins is a wonderful and kind trainer made course enjoyable
Sua Soliai profile picture
Sua Soliai
4 months ago
Kurt Collins
Josh Vernall profile picture
Josh Vernall
4 months ago
Kurt ran a really good working at heights course. He kept it light but delivered all the information required to work safely at heights
Bailey Harding profile picture
Bailey Harding
4 months ago
Kurt was a great trainer, heaps of knowledge! Cheers
Bobby Jeffries profile picture
Bobby Jeffries
4 months ago
Great trainer
Joshua Woods profile picture
Joshua Woods
6 months ago
Highly recommended Major as a training organisation. Carl was very approachable, thorough and made learning what we needed to simple.

Shoutout to Mal also for putting the crane hook where we needed it 😁🤙

Thanks again guys!
Mil Ghi profile picture
Mil Ghi
6 months ago
I recently completed my Certificate III (online) through Major Training Group, and I had a wonderful experience.

My educator, Cathy Fendley, was absolutely fabulous. We had agreed-upon sessions once a week (and sometimes twice a week when needed), and she was always supportive, organised, and encouraging. Cathy helped me tremendously, especially with my case studies, making sure I fully understood the requirements and felt confident in my work.

She also went above and beyond by helping me find a placement closer to my location, which made a big difference for me. During my placement, she visited and gave me such a great morale boost — her support truly meant a lot.

I’m very grateful to have had Cathy as my teacher. She is a wonderful educator and a genuinely caring person. Highly recommend Major Training Group!
Darwin ROSALES profile picture
Darwin ROSALES
7 months ago
I had a fantastic experience with Major Training. Katrina was my trainer for both my EWP and Forklift courses, and she was absolutely amazing, very knowledgeable, patient, and supportive. She explains everything clearly and makes sure everyone feels confident and safe.
I also want to mention Thane. Even though he wasn’t my trainer, he was very friendly and always willing to help.
Great team, professional training, and a very welcoming environment. Highly recommended definitely more than 5 stars! ⭐⭐⭐⭐⭐
Lachie profile picture
Lachie
7 months ago
Highly recommend this RTO! The trainers are extremely knowledgeable, approachable, and always happy to help whenever you need support. They genuinely care about your learning and make sure you understand the material, not just pass the course.

They also create a great environment with things like regular BBQs, which makes it a welcoming and supportive place to study. It’s clear they put real effort into looking after their students and building a strong community.

If you’re considering training here, you won’t regret it.
Stuart Smith profile picture
Stuart Smith
7 months ago
Highly recommend Major training. I cannot express how much it was a pleasure to be educated and trained by my highly experienced assessor CARL BERRY for helping me complete my C6 Crane ticket. It's alot of theory work and alot of maths and also practical about the Crane as I've had no experience. Carl Berry gave not just me but the other pupils in the classroom the time and the patience to help us to complete and accomplish this course. I'm not gonna lie it is very hard but with the right training studying and perseverance it was all well worth it. Thank you so much Carl for all your hard work and keep it mate. I really do appreciate what you have done for me. And last but not least thank you Major training for having me as a student at your facility.
Wilfredo Avilez profile picture
Wilfredo Avilez
11 months ago
I was Booked in to do EWP training with Major training Kurt Collins was my teacher he was brilliant knows his stuff and kept us engaged.
Response from the owner
11 months ago
Thanks Wilfredo for the wonderful feedback; we're so glad Kurt's training was brilliant and engaging! 👍
Brad Samso profile picture
Brad Samso
11 months ago
Did my ewp ticket at Major with Kurt Collins , gret course and best trainer
Response from the owner
11 months ago
We're thrilled you think Kurt is the best trainer, thank you for the high review, Brad! 🏆
Bfame Autoworks profile picture
Bfame Autoworks
11 months ago
Kurt was a great trainer that gave relevant information to real world environments and situations
Response from the owner
11 months ago
Thank you for the great feedback, will pass this to Kurt!
Nikki Larsenn profile picture
Nikki Larsenn
11 months ago
Paul and Kurt were incredibly helpful while I was undertaking a forklift license. Would recommend!
Response from the owner
11 months ago
Thanks, Nikki! ✨We're so glad Paul and Kurt provided a helpful and positive experience for you!
TK KIREKA profile picture
TK KIREKA
11 months ago
Kurt and Paul are very good and professional trainers. Learnt alot from them.

10/10
Response from the owner
11 months ago
That's fantastic TK🎉! We'll be sure to let Kurt and Paul know you appreciated their training.
Denver Arthars profile picture
Denver Arthars
11 months ago
Paul and Kurt were fantastic in helping me pass my forklift ticket :)
Response from the owner
11 months ago
Great to hear, Denver!🎉Congratulations on passing your ticket!
Roaul Walsh profile picture
Roaul Walsh
11 months ago
Teachers down to the trainers are top tier!!!

Got my HR license first go and can’t appreciate much more on how this course helped me though without work and no money coming and this was the only shot I had, I probably come back to get more certificates and tickets under my belt 👍👍
Response from the owner
11 months ago
"Top tier" is amazing feedback, Raoul! Thank you so much for the review. We look forward to see you next time. 🥳
Imran is a wonderful educator, and able to speak from experience. The learner guides and PowerPoints are very informative, but the written assessments are confusing in their phrasing.
Response from the owner
11 months ago
Thank you, Isabelle! We're thrilled Imran provided a wonderful experience and will pass on your feedback on our assessments.
Lenny Latu profile picture
Lenny Latu
11 months ago
My experience is quite good place for unskill my knowledge. Our teacher is good knowledgeable
Response from the owner
11 months ago
We're so glad you had a good experience upskilling with us, Lenny. Thank you!
Waide Darcy profile picture
Waide Darcy
1 year ago
Kurt’s class was funny and entertaining
Nick Hutton profile picture
Nick Hutton
1 year ago
Kurt’s class was very good and informative. Plenty of information to get me over the line.
Braden Wensley profile picture
Braden Wensley
1 year ago
Kurt was a good trainer and knowledgeable
Porchea Pateman profile picture
Porchea Pateman
1 year ago
Had Paul as my instructor/driver trainer for my HR licence and was really impressed with the training which got me my licence!
Paul was fantastic passionate about his job and down to earth
Response from the owner
1 year ago
Cheers, Taffy is great isnt he!
Graidy Hawken profile picture
Graidy Hawken
1 year ago
Kurt was a great trainer. Made sure we all knew exactly what we needed to for W@H training. In may
Tony Carter profile picture
Tony Carter
1 year ago
Taffy was very friendly and easy going. He is experienced and knowledgeable at what he does. He conveyed all things I was required to know to pass and get my MC licence. I would recommend major training to anyone.
SaraW profile picture
SaraW
1 year ago
Kurt is a great trainer. Friendly and helpful.
Casey Haidley profile picture
Casey Haidley
1 year ago
Kurt was a great trainer and gave all the information needed to help pass my course
Ben Petersen profile picture
Ben Petersen
1 year ago
Kurt Collins was the instructor for fork lift licence.
He was very informative and helpful.
Mark Daquio profile picture
Mark Daquio
2 years ago
Highly recommended training group, staff is so kind especially to my trainor mr. Brandon thanks for the petience and understanding...thank you mate....cheers!!!!
Jack Walls profile picture
Jack Walls
2 years ago
Paul and Taffy were a great help with pushing me through my lessons to pass my MR truck license. Highly recommend these 2. Great blokes
Summer Milward profile picture
Summer Milward
2 years ago
Great leaning and great teacher
Kurt Collin’s was my trainer, I found him to be extremely helpful, and calmed my nerves.
Michael Fleming profile picture
Michael Fleming
2 years ago
Kurt was a great trainer for the past 3 days!!!
Nathan Richards profile picture
Nathan Richards
2 years ago
Just performed rigging with Ryan. With Ryan’s experience within the industry he delivers a really good course with real life experience making it very simple and easy to relate to. Have done dogging also with him and could not recommend a better trainer or training provider meeting other trainers they are all easy to get along with
Wayne Bennington profile picture
Wayne Bennington
2 years ago
Just completed my Work Safely at Heights with Kurt, what an awesome job he did on the delivery, very informative and well informed, great delivery and discussions and explained everything so well, I took a heap of note away with me.
Great course
Thanks
Kurt🤓🤓
Tom profile picture
Tom
2 years ago
I can't recommend Paul from Major Training highly enough! He was an incredible instructor who supported me every step of the way in obtaining my HR licence. After failing my first test due to nerves, I was feeling pretty discouraged. However, Paul’s patience, understanding, and encouragement made all the difference.

He took the time to go over everything thoroughly, helping me rebuild my confidence and fine-tune my skills. His calm demeanor helped ease my anxiety. Thanks to Paul’s support, I was able to pass my test.

Thank you Paul, I appreciate the help to better my life!
Eunchan Chu profile picture
Eunchan Chu
2 years ago
I completed my crane ticket training with Major, and it was a fantastic experience. Shane, the trainer, was knowledgeable, clear, and supportive throughout the course. I feel confident and fully prepared, thanks to their excellent balance of theory and hands-on practice.
Kylie Crossley profile picture
Kylie Crossley
2 years ago
Major Training Group! I highly recommend Jay and the Team they have been phenomenal! Deb, Paul and Jay have gone above and beyond to give me the best outcome possible. Very helpful throughout with myself and many of my employees who have all had the best experience! could not recommend the Team enough, anyone hoping to book in to do a course I assure you Major Training Group is the best place to be.
Thank you again for your service.