Certificate III in Individual Support

Make a difference in someone’s life with a rewarding career in Aged Care, Disability Care, Home & Community.

Cert III in Individual Support


Are you passionate about helping people? Do you want a job that allows you to make a real difference in the lives of others?

A CHC33021 Certificate III in Individual Support can open doors to a meaningful career in residential aged care, community care, disability care, and community-based organisations and hospitals.

Learn more about the CHC33021 Certificate III in Individual Support and where it could take your career.

Course Details

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. To achieve this qualification, the candidate must have completed at least 120 hours of work placement as detailed in the Assessment Requirements of the units of competency.

What You'll Learn

CHCCCS015 Provide individualised support (CORE).

CHCCCS038 Facilitate the empowerment of people receiving support (CORE).

CHCCCS040 Support independence and wellbeing (CORE).

CHCCCS041 Recognise healthy body systems (CORE).

CHCCOM005 Communicate and work in health or community services (CORE).

CHCDIV001 Work with diverse people (CORE).

CHCLEG001 Work legally and ethically (CORE).

HLTINF006 Apply basic principles and practices of infection prevention and control (CORE).

HLTWHS002 Follow safe work practices for direct client care (CORE).

Certificate III in Individual Support

A CHC33021 Certificate III in Individual Support opens doors to many entry-level and experienced job opportunities, including the following.


Possible Roles

Aged Care Worker: Aged care workers provide vital assistance and support to elderly individuals, ensuring their well-being, comfort, and quality of life.

Disability Support Worker: Disability support workers offer compassionate care to individuals with disabilities, empowering them to lead fulfilling lives and participate in their communities.

Personal Care Assistant: Personal care assistants assist individuals with daily tasks such as bathing, grooming, and dressing, promoting their independence and dignity.

Residential Care Worker: Residential care workers contribute to the well-being of individuals residing in care facilities, offering emotional support, companionship, and assistance with daily activities

Community Support Worker: Community support workers engage with individuals in community settings, helping them access services, participate in social activities, and maintain their independence.

Home Care Worker: Home care workers provide support to individuals in their own homes, helping with household tasks, personal care, and companionship.

Potential wages could be in the region of $60,000 to $75,000 per year

Delivery options

Find out more about the available delivery options for this course.

Self Paced Study

Self-paced training is suited to individuals who may or may not be employed but whom are looking to undertake study for personal professional development.

Training Locations
Entry requirements

Students may be required to meet industry specific requirements for work placement such as:

  • Undergo occupational assessment, screening and vaccination ( )
  • Undertake a National Police Check ( ).
  • Apply for a Working with Children Check ( (where relevant to the units selected)
Course Duration

Up to 12 months

What You'll Pay

Full Cost: Enquire Now

Funded Options

Number of Units: 15


Student Co-Contribution Fee: $$450 | Cost Per Unit: $30


Student Co-Contribution Fee: $$300 | Cost Per Unit: $$20

Learn More about C3G Funding here; C3G Funding

User Choice Funding

User Choice Funding is available. Please see here for more information on costs; User Choice Funding

SBAT Funding

SBAT funding options are available for this course. Please see here for more information; SBAT Funding

Study Now Pay later

Study Now, Pay Later options are available for this course. Please see here for more information; Study Now, Pay Later

Employer Based
Student Support

Study Information

View our comprehensive resource hub and explore more information about payment options, student support, credit transfer/RPL (Recognition of Prior Learning), assessment methods, and the wealth of resources available to enhance your educational journey.

We accept a range of payment options:

  • Credit Card via our secure payment gateway
  • Study Now and Pay Later with up to 12 Months Interest-Free -> Learn More Here
  • AfterPay: Pay in 4 easy installments -> Learn More Here


At Major Training Group, we aim to ensure that everyone gets the most out of their studies and that is why students have access to a range of support options to help them along the way. They include:

  • Additional practical training sessions
  • Extended learning time
  • Alternative training methods and resources
  • Access to our experienced staff for one-on-one training
  • Recognition of previous learning and experience to speed up the process.

Students with prior industry experience may be eligible for RPL. Students may also qualify for credit transfer if they can demonstrate prior qualifications and/or statements of attainment. You can learn more about credit transfer and RPL here.

We use a variety of assessment methods including;

  • Online
  • Paper
  • Video
  • Q&A
  • Demonstration
  • Short written answers
  • Longer written answers
  • Third-party observation
  • Knowledge skills observation 
  • Employer reports

Information for Businesses

We develop customised Apprentice Training Plans face-to-face with students and employers. This ensures the apprentice is learning the right skills for them and the business. We also:

  • Train theory and practical skills onsite with your apprentice
  • Only employ industry current trainers and assessors
  • Work in partnership with Australian Apprenticeship Networks
  • Provide education and coaching to employers around the supervision ratio and requirements
  • Provide Apprenticeships & Traineeships across BrisbaneGold Coast, Sunshine Coast, Morayfield, Ipswich & Cairns.
  • Offer support to employers for performance management of apprentices as required.

Did you know that the government can provide up to $6000 in incentives for employers if their apprentice completes a Certificate III in Individual Support?

Eligible employers may receive the following government incentives:

Government Incentives



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